Delivery takes approximately 2-4 working days.

During checkout, you will be able to select your preferred delivery option, along with the associated costs and estimated delivery times.

For orders containing multiple items, shipments may be dispatched on different days and from different warehouses.

Once your order has been dispatched, the courier will send you a notification containing tracking details.
Alternatively, by entering your email address and order ID, you can track your shipment via the following link.

During public holidays or periods of high order volume (sales, promotions, etc.), delivery times may be delayed.

For further information, please visit the dedicated portal and look for the relevant section.

Once your order has been dispatched, the courier will send you a notification containing tracking details.

Alternatively, by entering your email address and order ID, you can track your shipment via the following link.
The tracking service will show real-time updates on the status of your shipment from the moment the parcel is handed over to the courier.

If there are no updates for more than 5 working days, you can visit the dedicated portal and submit a report by selecting the relevant section.

For information on changing your order, please visit the dedicated portal and look for the relevant section.

At checkout, you will be able to view various delivery options with the courier, along with the associated costs and estimated delivery times.

For more information on shipping, please see the relevant section.

We also offer a Collect and Collect service, which allows you to order online and collect your order from one of the stores offering this service.

Once you have registered your account via this link, you will receive your welcome discount code by email.

As this is an automated email, we recommend that you also check your junk mail folder.

This code must be entered in the appropriate field when placing your order, before proceeding to payment.

For further information, please contact our customer service at customercare@abrahamindustries.it

A "Size Guide" is available on each item’s product page, showing the measurements corresponding to each size.

In addition, a "Virtual fitting room" feature is available by clicking on the relevant button, which suggests the most suitable size based on your measurements and body shape.

Check the item’s measurements, where available.

The models in the photos are all wearing size 42/M and are approximately 177cm tall.

The sizes shown are Italian sizes.

If you have any queries regarding the fit, please contact customer service at customercare@abrahamindustries.it

It is not possible to obtain a refund on VAT for orders placed online. 

From the drop-down menu at the bottom left of the website, you can view the countries available for delivery.

By selecting your country, you will see the prices and terms and conditions applicable to that country.

For further information, please visit the dedicated portal and look for the relevant section.

Prices are different depending on the country of destination. So, it is important to select your destination country before exploring the website to display the correct prices. Also, by selecting your country, you will see all the sales conditions updated for that country.

Some items in certain colour variants are considered ongoing models. Therefore, these colour variants are not subject to promotions. For each item, you can view the correct price by clicking on the available colour variants.

For further information, please contact customer service at customercare@abrahamindustries.it

Orders containing multiple items may be dispatched at different times and from warehouses located in different areas.

For each shipment arranged, a confirmation email will be sent detailing the items included.

You will also receive a tracking notification from the courier responsible for the delivery.

If a tracking number you have received does not show any results, it is possible that warehouses in the same area have combined their shipments into a single dispatch. In this case, only one tracking number will be active.

If a shipment is shown as delivered but has not been received, please visit the dedicated portal, look for the relevant section and submit a report.

If all shipments are shown as delivered but not all items ordered have been received, please contact customer service at customercare@abrahamindustries.it

Cash on delivery is not available.

The available payment methods will be displayed when you proceed to checkout.

For further information, please visit the dedicated portal and look for the relevant section.

During checkout, you will be able to select bank transfer as your payment method.

Follow the step-by-step guide and make the transfer as instructed.

The value date for the transfer must be within three working days of placing the order.

The order confirmation email will only be sent once we have received payment.

For further information, please visit the dedicated portal and look for the relevant section.

If your order is successful, you will receive an order confirmation email straight away.

If you have paid by bank transfer, you will only receive this email once the payment has been credited to our account. This usually takes up to seven days.

If your payment has gone through but you have not received an order confirmation email, please contact customer support at customercare@abrahamindustries.it

For orders placed by 9am on 12 May, please click on the following form.
For orders placed after this time, or if the link above does not work, please click on the following link.

Return requests must be submitted within 14 days of the order date.

Returns can always be made regardless of any current promotions.

Only one return request is permitted per order (even for multiple items from the same order).

Therefore, you must wait until you have received all the items ordered before submitting the request.

For further information, please visit the dedicated portal.

You may submit only one return request per order (even for multiple items) within the permitted period.

Please note that items to be returned will only be accepted if:
- they have not been used;
- they have not been damaged whilst being tried on;
- they have not been soiled or washed;
- they retain all original components, labels and finishes;
- they have not been altered in any way.

Should the return be considered non-compliant, i.e. if the products returned by the customer are damaged, used and/or soiled, the customer will receive an email from customer services outlining the next steps to follow.

Once you have completed the returns form, you will be guided through the next steps for preparing and returning your items.

If your return contains multiple items, please pack them all together in a single package and use a single shipping label.

For further information, please visit the relevant section. 

If you decide to send your return by yourself, we remind you that you will still need to place a return request first and insert a sheet with the order number inside the box.
The address to which you can send your return is:

LOGISTICS DRESSCODE SRL
VIA BARROCCIAI 7
41012 CARPI (MO) - ITALIA

We also ask you to share at customercare@abrahamindustries.it the tracking of the shipment once it has been organised.  

If you receive a defective item or one that is different from what you ordered, please log in to the portal and follow the steps outlined in the relevant section at the following link.

Before issuing a refund, our logistics team must verify the conformity of the returned items.

For further information, please refer to the relevant section of the terms and conditions of sale at the following link.

The refund will be issued within 14 days of receipt of the return and only after the logistics department has confirmed its compliance.

For further information regarding refund timescales, please visit the dedicated portal and consult the relevant section.

If the return is found to be non-compliant, customer service will provide instructions on how to proceed via email.

In case of return, you can request a refund of the amount paid or a gift card of the same amount.
Refunds are processed by reversing the original payment for the order within 14 days of the return being received by our logistics department.

If you choose a gift card as your refund method, please let us know by email at customercare@abrahamindustries.it
The gift card will be sent by email to the address provided in the return request.
The gift card is valid for three months from the date of issue and can be used for subsequent online purchases in multiple transactions until the credit is used up.

If the account used to make the payment is due to expire or has been closed, you must notify us of this when submitting your return request to customercare@abrahamindustries.it

Please note that a handling fee will be deducted from each return.
To view the details of the deduction, please refer to the Returns and Refunds section.

Depending on your original payment method, it may take up to 21 days for the refund to be visible in your account.

Once the refund has been processed, you will receive a confirmation email.

If the refund has not appeared in your account after the number of days indicated, please log in to the dedicated portal and check the relevant section.

In accordance with our terms and conditions of sale, any outward shipping costs will not be refunded in the event of a return.

A return handling fee will be deducted from each return.
To view details of the deduction, please refer to the Returns and Refunds section.

The refund is processed by reversing the original payment. Therefore, if promotional codes (e.g. welcome discount) were applied at the time of ordering, the actual amount paid for each item purchased will be refunded.

For further information, please contact customer service at customercare@abrahamindustries.it